Get in Touch With Us
Got a question about one of the offshore sportsbooks we cover, spotted something that needs fixing, or want to flag an issue with how we've ranked a site? This page explains how to get in touch and what we can and can't help with.
How to Reach the Team
The best way to contact us is by email at [email protected]. We read every message that comes in and try to reply within two working days. If your enquiry relates to a specific offshore sportsbook, mention the name of the operator so we can look into it properly rather than guessing which review you mean.
We don't offer live chat or a phone line for reader enquiries, and we're not able to act on behalf of anyone in a dispute with a betting operator — more on that below.
What We Can Help With
- Content questions — If something in one of our reviews or comparisons is unclear, ask us to clarify it.
- Corrections — Bonus terms, rollover requirements, and licensing details change. If you've noticed something on the site that looks out of date, we want to know so we can check it against the operator's current terms.
- Suggestions — If there's a sportsbook, banking method, or topic you'd like to see covered, tell us. We can't promise to cover every request, but reader input shapes what we prioritize.
- General feedback — Positive or critical, we read it all.
What We Can't Help With
It's worth being upfront about the limits of what a contact form can fix, especially in an industry with no US regulator standing behind it.
- Account issues and withdrawal disputes — We don't have access to any offshore sportsbook's internal systems and can't intervene in a payout dispute, a frozen account, or a rejected withdrawal. Those matters have to be raised directly with the operator's own customer support.
- Legal advice — We're not able to tell you whether betting with an offshore sportsbook is legal in your specific state. Laws vary and change, so this is a question for a qualified attorney, not a comparison site.
- Tax questions — Any winnings from betting, offshore or otherwise, may carry tax obligations. We're not tax professionals, and anything specific to your situation should go to a qualified accountant.
- Guarantees about payment — We review sportsbooks on reputation, market coverage, and reported track record, but we can't guarantee that any operator will pay out on a given bet. That risk sits with the operator, not with us.
Why We're Careful About What We Cover
Every offshore sportsbook featured on this site is licensed outside the US — typically in jurisdictions like Curaçao, Panama, or Costa Rica — and none of them are regulated by any US state gaming authority. That means the consumer protections you'd get from a state-licensed sportsbook, such as segregated player funds or a formal dispute process, generally don't apply. Betting with these operators sits in a legal grey area for US residents, and it's on each individual to check their own state's laws before signing up. If you write to us with a question that touches on legality or licensing, we'll answer honestly rather than reassure you either way.
If you're comparing operators before reaching out, our rankings and reviews page-level content covers odds, bonus terms, banking methods, and payout speed in more depth than we can go into here.
If Gambling Has Stopped Being Fun
If you're contacting us because betting has started to feel like a problem — chasing losses, betting more than you can afford, or feeling unable to stop — please don't wait on an email reply. Call or text the National Problem Gambling Helpline at 1-800-GAMBLER for free, confidential support available around the clock. Offshore sportsbooks often have lighter or less consistent self-exclusion and responsible gambling tools than regulated US operators, so outside support like this matters more, not less.
All content on this site is intended for adults aged 21 and over. If you are under 21, this site and the operators it reviews are not for you.
What Happens After You Email Us
A real person reads and responds to every message — we don't rely on automated replies as a substitute. Our target is a response within two working days, though it can run longer during busier periods. If your message needs to be redirected elsewhere, such as to an operator's support team or a helpline, we'll say so plainly rather than leave you waiting on us.
Before You Write In
A few quick checks can save time on both sides:
- If your question is about a specific sportsbook's bonus terms or banking options, check the operator's own terms and conditions page first — those figures can change.
- If you're asking about payout speed or a withdrawal delay, contact the sportsbook's support team directly before writing to us, since we don't have visibility into individual accounts.
- If you're reporting an error on the site, include the page and the detail you think is wrong so we can verify it against current sources.
We appreciate you taking the time to read this far, and we're glad to hear from anyone with a genuine question, correction, or piece of feedback.